Viewer
One viewer of the conversation; totals include all-time views, not just views in the export window.
Fields
Required means the key is present; nullable means its value may be null. These are different. Examples are synthetic, complete for the documented fields, and not real customer data.
Complete example
Viewer · complete example
{
"userId": "user-014",
"name": "Manager Mike",
"viewCount": 2,
"totalViewTimeMs": 540000
}